Motorola is willing to break the phone they just sold you
Once upon a time, I was a rabid Motorola fanboy. Even back when Nokias were all the rage (well, they still are, but to a lesser degree), I wanted only Motorolas. Tough sons-of-bitches, no-frills, reliable as hell.
I stopped when they started with making color phones that were pretty much overpriced kids' toys.
Good thing I did.